Shipping Policy

1. Shipping Information:

• Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional periods.

• Shipping Method & Delivery: We offer various shipping methods, including standard and expedited options. Delivery times depend on your location:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days

• Shipping Costs: Shipping costs are calculated at checkout based on your order size and delivery location. We occasionally offer free shipping promotions, which will be announced on our homepage or via email.

• Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

• Missing or Damaged Items: If your order is lost or damaged in transit, please contact us within 7 days of receiving your shipment. We will investigate and offer a resolution based on the circumstances.

2. Cancellation Policy:

• Order Cancellation: You may cancel your order within 12 hours of purchase. To cancel, please contact our customer service team at [email address] with your order number and request for cancellation.

• Post-Cancellation: Once your order has been processed and shipped, it cannot be canceled. Please refer to our return policy for any issues with items after shipment.

• Special Orders: Custom, sale, or special orders are not eligible for cancellation once processed, as these items are tailored specifically to your needs.